Watch Warranty Terms & Conditions

  • All watches have been authenticated by our in-house accredited horologist. We cannot guarantee that boxes or other packaging supplied with items are authentic.
  • Watch movement is covered under this warranty, however this does not apply to any inappropriate damage caused by mistreatment of the watch or normal wear and tear.
  • This warranty does not cover damage to bezels, bracelets/leather straps, cases, crystals and glasses.
  • The warranty does not cover accidental damage or loss, and is not transferable.
  • Unless otherwise stated Diamond Dials/Bezels are classified as 'custom made' and some watch parts may not be original Rolex purchased. 
  • It is important to note that mechanically powered watches such as Rolex, Cartier, Breitling, Omega etc. will never keep time as accurately as a quartz watch, a loss or gain of 10 seconds per day is deemed acceptable.
  • Dated items give an approximate manufacturing date, watches that are sold with their original paperwork will be listed by the date sold on the paperwork, you acknowledge that the date of manufacture may be different than the paperwork date.
  • Although we make reasonable efforts to ensure product information is accurate, we make no guarantees that the content on our site is free from errors or omissions, complete or up to date. 
  • Product dimensions, weights and details supplied are intended to give an approximate indication.
  • No watch should be treated as water resistant unless specifically stated so by us.
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